TRUSTED CRM PARTNER

Delivering Effective
CRM Solutions to
Grow your Business

Streamline complex business processes, build strong relationships with your customers, and drive growth at scale. We will help you achieve your business goals.

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zoho advanced partner in new zealand and australia

Xero developer partner in new zealand and australia

CERTIFIED ZOHO PARTNER AND XERO DEVELOPER

Zoho Advanced Partner
Australia & New Zealand

A1CRM is an Australia and New Zealand CRM consultancy. We offer CRM consultation, implementation and integration services to increase productivity and customer engagement for businesses. We are the Advanced Partner of Zoho, the world’s favorite CRM.

At A1CRM, we’re not just experts in CRM solutions – we’re proud to be an official development partner with Xero.com. Specialising in integrating industry-leading systems like Zoho CRM with Xero accounting, we’ve carved a niche as the go-to professionals in the market. If you’re seeking a seamless, efficient data flow between your customer management and accounting platforms, search no further. Dive into the unparalleled benefits of real-time business insights with our integration solutions. Partner with A1CRM, and let’s transform how your business operates, optimising every process for maximum Return on Investment.

Trusted by Businesses

WHAT WE DO

Services

We help businesses achieve productivity, deliver better customer experiences and so much more.

Business Consult

Our goal is to provide you with the best strategy using the right CRM systems and tools that drive efficiencies with a clear ROI of time and money.

CRM Implementation

We help you migrate data in a safe and timely manner. We fully configure the CRM and automate systems to fit your businesses needs.

Integration

We help you streamline your systems ensuring everything integrates smoothly.

Training & Support

Once we configure and implement your CRM, we provide training and support necessary to maximise it.

WHY ZOHO CRM?

Zoho CRM for every Business

Zoho CRM is an award winning CRM which is trusted by a global network of over 250,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue.

Boost Sales

With Zoho CRM, you can identify, nurture, and follow up on quality leads. This means that you don’t waste time and resources on a prospect that probably won’t become a customer.

Efficient Business Process

Help your team stay productive by defining and building efficient processes for your business. Zoho CRM can help you ensure that standards are followed while processes are executed.

Strategic Decision Making

Zoho CRM gives your decision makers accurate data from across your organization using analytics and reports so they can react to market trends with better decisions.

Data Security and Compliance

You can rest assured that your customer data is safe in Zoho CRM data centers, safeguarded by top-of-the-line physical and digital security mechanisms.

Mobile Accessibility

Zoho CRM mobile ensures that your team has access to important CRM data, no matter where they are. A sales rep in the field can pull up information about nearby customers or drop by for a meeting on the go.

Better Customer Satisfaction

Zoho CRM arms your team with all the historical data of a customer, as well as information regarding similar issues faced by others which helps your team resolve customer inquiries quickly, ensuring they leave satisfied.

Find out more

APPS WE’VE INTEGRATED

CRM Integrations

We can integrate Zoho CRM with other applications and services you use every day. Check out some of the apps we have already integrated with Zoho CRM.

PROJECTS WE’VE DONE

CRM Solutions

We love customising Zoho CRM for unique business scenarios and use cases. Learn about the custom solutions we implemented for our customers.

Address Finder in Zoho CRM

SMS Messaging from Zoho CRM

Zoho CRM and Xero Integration – Automated Invoicing

View All Solutions

Frequently Asked Questions

CRM, or Customer Relationship Management, is a technology for managing a company’s relationships and interactions with potential and current customers. It helps improve profitability, streamline processes, and enhance customer relationships.

With the competitive business landscape in New Zealand, CRM systems help businesses stay ahead by providing insights, automating tasks, and ensuring consistent customer interactions.

There are several global CRM platforms like Salesforce, HubSpot, Microsoft Dynamics and Zoho CRM that are popular in New Zealand. However, Zoho CRM outshines the competition any day of the week at a price point that will leave you grinning. How? For more than 25 years, Zoho has been bootstrapped and profitable. Zoho save a great deal of money by politely declining to engage in high stakes marketing (and that might be one reason why we’ve flown under the radar for so long). Zoho ensure that the budget they save in marketing their products, is passed on to you, the customer. This means that you get to enjoy an unbeatable value with Zoho CRM, while getting undeniable ROI.

Implementing a CRM system depends on the complexity of your business use case. The cost can range from $3000 for basic implementation to $30,000 full business implementation. The next step is to contact a CRM specialist like A1CRM for a free assessment. We can provide a more detailed assessment of your business needs and help you determine the best way to get the most of your CRM implementation.

Yes, many global CRM providers have local representatives or partners in New Zealand. For instance, A1CRM is one of the two Zoho Advanced Partners in New Zealand. A1CRM is a local CRM consultancy that specialise in CRM implementation, integration and support.

Modern CRM systems can often integrate with other tools, including accounting software like Xero, e-commerce platforms, and marketing automation tools.

Aside from being CRM experts, A1CRM is an official development partner of Xero. We specialise in integrating industry-leading systems like Zoho CRM with Xero and MYOB. We have also integrated Zoho CRM with Core Logic, NZX, Windcave, Stripe, Microsoft, Zoom and so much more. Click here to find out more about the integrations we’ve done.

While the exact ROI can vary, many New Zealand businesses report improved sales, better customer retention, and streamlined operations after implementing a CRM system.

With Zoho CRM, customers experienced:

300% improvement in lead conversion rates
41% revenue increase per sales person
27% improvement in customer retention
24% shorter sales cycles

Yes, many CRM systems offer mobile apps or remote access features that are perfect for businesses with field workers or remote teams. If you have a sales team in the field, it’s important to ensure that they have access to customer data at all times. Zoho CRM allows them to stay on the move, close deals more effectively, and keep everyone in the loop.

One More Question?

Ask us anything! We’ll be happy to answer your question.

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WHAT OUR CLIENTS SAY

Client Reviews

Want to hear what they have to say about us? Browse real customer reviews to find out.

We implemented Zoho with A1CRM in 2023. Richard and Krizia were great to work with, they had a good understanding of our business and how to integrate Zoho into our work flows. They supported us when we went live and went the extra mile to resolve issues as they arose. The implementation was on budget and in my view is value for money. The best bit is the software has transformed our business and set a platform for growth.

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Nigel Spratt

YouOwn New Zealand

Richard and the team at A1CRM have always been accommodating and helpful with implementing any changes we have needed for our Zoho CRM. They have helped us develop the CRM exactly how we need it so that our business runs smoothly. As our business expands, and new functions are needed, they are always on hand to help.

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Sam Kennish

Envision Labour Hire

We have worked with Richard and A1 since 2012 and continue to work with them evolving our use of the Zoho suite.

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Peter Dine

Saturn Portfolio Management

The team at A1 have been helpful and very patient while we transitioned to our new CRM. They always find a solution to make things work for us and they’ve continued to give us 5 star customer service! We really appreciate all the hard work they’ve put in and the work they continue to do.

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Maureen McDonell

Rosebank Business Association

We have worked with Zoho and A1CRM for several years now and have found Richard and Krizia always willing to find a solution to issues that arise. The use of the Zoho platform continues to evolve and expand within our business as it grows, and we will continue to work with A1CRM to widen its functionality.

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Lara Campbell

TeamTurf

A1CRM have been working with our company for quite some time and know our business inside out. We’ve always found Richard and his team to be very professional and accommodating to our numerous (and sometimes unusual) requests! We appreciate the support they have given us and the knowledge we have gained from working with A1CRM.

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Michelle Pine

PMG Property Funds Management

A1CRM has created an integration between Zoho CRM and Xero, not only for automatic invoice creation, but also a comprehensive purchasing system which enhances the functionality of both Zoho and Xero. This has streamlined our systems & workload significantly, and allowed us to handle increased customer demand easily. We highly recommend Brian and his great team at A1CRM, both technically and with their outstanding customer support. Very easy to deal with, friendly and produce results – nothing seems too hard for them.

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Paul Miller

Miller's Tooling

Dandy Air and all other businesses in Victoria were completely shut down for five days, due to a Dan Andrews ‘circuit breaker’ lockdown. This meant all scheduled installations for that period of time had to be re-scheduled in a heartbeat, something like 50 installations across Melbourne. Cindy rang me in a panic, saying the spreadsheet they were using wasn’t able to keep up, and can we implement the capacity planning we had built across Maximizer Software, Inc., Zoho CRM and Zoho Creator more than a year ago (but not yet implemented). Same day, we dropped everything and made a couple of tweaks. Cindy was able to reschedule 50 installations within an hour. With the installers themselves able see their rescheduled appointments on their tablets. Happy Builders, happy installers and happy Cindy. One happy customer, having a celebratory glass of wine, rather than a ‘drown her sorrows’ glass. – Brian’s retelling of Dandy Air’s dilemma

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Cindy Collihole

Dandy Air

A1CRM have been instrumental in helping us innovate our business by combining a range of different daily tasks that were done either manually or by using multiply software platforms. We have managed to consolidate our whole CRM system into one central point including customer leads, customer set up, account maintenance, projects, call schedules, all of our marketing campaigns, merchandising visits, customer site audits and tracking of daily customer calls all through Zoho. A1CRM have been there every step of the way and have done a great job in training our staff through the many areas that Zoho have to offer. The ongoing support A1CRM provide is very responsive and effective. A1CRM’s initial ability in understanding our complex business needs then translating our requirements into a tailored system, was very impressive. We have built up our business around Zoho and it is now an integral part of the daily operation of Fruitlink.

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Adam Willison

Fruitlink

We will save $25,000 to $30,000 in the first year with the elimination of double handling and manually gathering statistics for individual events. The ongoing time savings and the value that it adds to each franchisees business is massive!

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Jenny Marsh

ATM2Go

Have a Project? Let’s Talk!

We are always on the lookout for great clients who are passionate about their products and customers.

Delivering Effective
CRM Solutions to
Grow your Business

Zoho Advanced Partner
Australia & New Zealand

Trusted by Businesses

Services

Business Consult

CRM Implementation

Integration

Training & Support

Zoho CRM for every Business

Boost Sales

Efficient Business Process

Strategic Decision Making

Data Security and Compliance

Mobile Accessibility

Better Customer Satisfaction

CRM Integrations

CRM Solutions

Address Finder in Zoho CRM

SMS Messaging from Zoho CRM

Zoho CRM and Xero Integration – Automated Invoicing

Frequently Asked Questions

One More Question?

Client Reviews

Have a Project? Let’s Talk!

Location

Contact

Delivering Effective CRM Solutions to Grow your Business

Zoho Advanced Partner Australia & New Zealand

Trusted by Businesses

Services

Business Consult

CRM Implementation

Integration

Training & Support

Zoho CRM for every Business

Boost Sales

Efficient Business Process

Strategic Decision Making

Data Security and Compliance

Mobile Accessibility

Better Customer Satisfaction

CRM Integrations

CRM Solutions

Address Finder in Zoho CRM

SMS Messaging from Zoho CRM

Zoho CRM and Xero Integration – Automated Invoicing

Frequently Asked Questions

One More Question?

Client Reviews

Have a Project? Let’s Talk!

Delivering Effective
CRM Solutions to
Grow your Business

Zoho Advanced Partner
Australia & New Zealand