CRM Training and Support

After your implementation, our team can help you learn how to set up processes, data security settings, and automations to help you maximise value. Gain a deep understanding of customisation & integration options to tailor your CRM to your requirements.

Support Plans

Get ongoing support from our highly experienced team with one of our support packages.
Choose the right level of guidance to help you grow your business.

New Item
  • No of Support Hours
  • 5 Hours
  • 10 Hours
  • 20 Hours

A credit card fee of 1% is applicable for online purchases.

No expiration

There is no expiry date to support plans.

Time Allocation

Clients who take out a prepaid support plan have the time allocated to their account, which is consumed in 15 minute increments.

Report Update

Once the plan is used up, a report is sent to the client detailing the work done, when and by whom.

Create Support Ticket

Support tickets can be created by sending an email to support@a1crm.com.au

Online Assistance

Are you experiencing technical issues and require immediate assistance? Here are some options:

Remote Access

Our IT technician will access your device remotely to troubleshoot issues and perform other tasks.

Support Ticket

Submit a support ticket if you are experiencing technical issues or have questions, our technician will get in touch.

Change Requests

Fill out this form if you have a new project or changes to existing project/work request.

Have Technical Questions?